Returns Policy

Returns & Cancellation Policy | DirectMoparParts.com

At DirectMoparParts.com, your trusted online source for OEM Mopar parts and accessories, we are committed to providing high-quality genuine parts backed by the expertise of Bommarito Chrysler Dodge Jeep Ram (CDJR) in Ellisville, Missouri. Please review our return and cancellation policies below to ensure a smooth experience when ordering authentic Mopar parts online.

Returns Policy

• Contact us to arrange for any returns.
• A copy of the invoice will need to be included with the return.
• There is a 15% restocking fee charged against all returned parts.
• Parts must be resalable and in the original packaging.
• We cannot take back used parts.
• We cannot take back installed or tried parts.
• Electrical parts are not returnable.
• We reserve the right to refuse and return any parts that have been installed, are used, or do not meet the above criteria.
• Return requests must be made within 30 days of receipt.

Cancellation Policy

• An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
• If the cancelled part was special ordered from the manufacturer, a 20% cancellation fee may apply.

As part of the Bommarito CDJR Ellisville, MO family, DirectMoparParts.com is dedicated to delivering genuine Mopar parts, competitive pricing, and reliable customer service. If you have questions about returns, cancellations, or ordering the right Mopar part, our team is here to help.